Description of this paper

Loading

Hello, I would like to understand how to solve these problems. I-(Answered)

Description

Instant Solution ? Click "Buy button" to Download the solution File


Question

Hello,?

I would like to understand how to solve these problems. I watched all the videos and I got only 3 questions correct. I included the ones that I could not answer.?


1.

 

Posh Nails

 

Katie Posh runs an upscale nail salon. The service process includes five activities that are

 

conducted in the sequence described below. (The time required for each activity is shown in

 

parentheses):

 


 


 

Activity 1: Welcome a guest. (1 minute)

 


 


 


 

Activity 2: Clip and file nails. (3 minutes)

 


 


 


 

Activity 3: Paint. (5 minutes)

 


 


 


 

Activity 4: Dry. (10 minutes)

 


 


 


 

Activity 5: Check out the customer. (4 minutes)

 

Three servers (S1, S2, and S3) offer the services in a worker-paced line. The assignment of tasks to

 

servers is the following: S1 does Activity 1. S2 does Activities 2 and 3. S3 does Activities 4 and 5.

 

The drying process does not require server 3?s constant attention; she/he needs to only escort the

 

customer to the salon?s drying chair (equipped with fans for drying). The time to do this is negligible.

 

There exists only one drying chair in the salon.

 

Which resource is the bottleneck of the process?

 


 

S1

 


 

S3

 


 

S2

 


 

Dryer chair

 


 

2.

 

Posh Nails

 


 

Katie Posh runs an upscale nail salon. The service process includes five activities that are

 

conducted in the sequence described below. (The time required for each activity is shown in

 

parentheses):

 


 


 

Activity 1: Welcome a guest. (1 minute)

 


 


 


 

Activity 2: Clip and file nails. (3 minutes)

 


 


 


 

Activity 3: Paint. (5 minutes)

 


 


 


 

Activity 4: Dry. (10 minutes)

 


 


 


 

Activity 5: Check out the customer. (4 minutes)

 

Three servers (S1, S2, and S3) offer the services in a worker-paced line. The assignment of tasks to

 

servers is the following: S1 does Activity 1. S2 does Activities 2 and 3. S3 does Activities 4 and 5.

 

The drying process does not require server 3?s constant attention; she/he needs to only escort the

 

customer to the salon?s drying chair (equipped with fans for drying). The time to do this is negligible.

 

There exists only one drying chair in the salon.

 

What is the utilization of server 2 (in decimal form)? Assume that there is unlimited demand and that

 

the process only admits customers at the rate of the bottleneck.

 


 

3.

 

Posh Nails

 

Katie Posh runs an upscale nail salon. The service process includes five activities that are

 

conducted in the sequence described below. (The time required for each activity is shown in

 

parentheses):

 


 


 

Activity 1: Welcome a guest. (1 minute)

 


 


 


 

Activity 2: Clip and file nails. (3 minutes)

 


 


 


 

Activity 3: Paint. (5 minutes)

 


 


 


 

Activity 4: Dry. (10 minutes)

 


 


 


 

Activity 5: Check out the customer. (4 minutes)

 


 

Three servers (S1, S2, and S3) offer the services in a worker-paced line. The assignment of tasks to

 

servers is the following: S1 does Activity 1. S2 does Activities 2 and 3. S3 does Activities 4 and 5.

 

The drying process does not require server 3?s constant attention; she/he needs to only escort the

 

customer to the salon?s drying chair (equipped with fans for drying). The time to do this is negligible.

 

There exists only one drying chair in the salon.

 

What is the average labor utilization of the servers (in decimal form)? Assume that there is unlimited

 

demand and that the process only admits customers at the rate of the bottleneck.

 


 

4.

 

Posh Nails

 

Katie Posh runs an upscale nail salon. The service process includes five activities that are

 

conducted in the sequence described below. (The time required for each activity is shown in

 

parentheses):

 


 


 

Activity 1: Welcome a guest. (1 minute)

 


 


 


 

Activity 2: Clip and file nails. (3 minutes)

 


 


 


 

Activity 3: Paint. (5 minutes)

 


 


 


 

Activity 4: Dry. (10 minutes)

 


 


 


 

Activity 5: Check out the customer. (4 minutes)

 

Three servers (S1, S2, and S3) offer the services in a worker-paced line. The assignment of tasks to

 

servers is the following: S1 does Activity 1. S2 does Activities 2 and 3. S3 does Activities 4 and 5.

 

The drying process does not require server 3?s constant attention; she/he needs to only escort the

 

customer to the salon?s drying chair (equipped with fans for drying). The time to do this is negligible.

 

There exists only one drying chair in the salon.

 

Assume a wage rate of $12 per hour. What are the direct labor costs for one customer (in dollars)?

 


 

8.

 

The Gamer Company is a video game production company that specializes in educational video

 

games for kids. The company?s R&D department is always looking for great ideas for new games.

 

On average, the R&D department generates about 25 new ideas a week. To go from idea to

 

approved product, the idea must pass through the following stages: paper screening (a 1-page

 

document describing the idea and giving a rough sketch of the design), prototype development,

 


 

testing, and a focus group. At the end of each stage, successful ideas enter the next stage. All other

 

ideas are dropped. The following chart depicts this process, and the probability of succeeding at

 

each stage.

 


 

The paper screening for each idea takes 2 hours of a staff member?s time. After that, there is a stage

 

of designing and producing a prototype. A designer spends 4 hours designing the game in a

 

computer-aided-design (CAD) package. The actual creation of the mock-up is outsourced to one of

 

many suppliers with essentially limitless capacity. It takes 4 days to get the prototype programmed,

 

and multiple prototypes can be created simultaneously. A staff member of the testing team needs 2

 

days to test an idea. Running the focus group takes 2 hours of a staff member?s time per idea, and

 

only one game is tested in each focus group. Finally, the management team meets for 3 hours per

 

idea to decide if the game should go into production.

 

Available working hours for each staff member are 8 hours per day, 5 days a week. The current

 

staffing plan is as follows:

 

A. Paper screening: 3 staff members.

 

B. Design and Production: 4 staff members.

 

C. Testing: 6 staff members.

 

D. Focus Group: 1 staff member.

 

E. Final Decision: 1 management team

 

How many new ideas would Gamer Co. approve for production per week if it had unlimited capacity

 

(staff) in its R&D process?

 


 

9.

 

The Gamer Company is a video game production company that specializes in educational video

 

games for kids. The company?s R&D department is always looking for great ideas for new games.

 

On average, the R&D department generates about 25 new ideas a week. To go from idea to

 

approved product, the idea must pass through the following stages: paper screening (a 1-page

 

document describing the idea and giving a rough sketch of the design), prototype development,

 

testing, and a focus group. At the end of each stage, successful ideas enter the next stage. All other

 

ideas are dropped. The following chart depicts this process, and the probability of succeeding at

 

each stage.

 


 

The paper screening for each idea takes 2 hours of a staff member?s time. After that, there is a stage

 

of designing and producing a prototype. A designer spends 4 hours designing the game in a

 

computer-aided-design (CAD) package. The actual creation of the mock-up is outsourced to one of

 

many suppliers with essentially limitless capacity. It takes 4 days to get the prototype programmed,

 

and multiple prototypes can be created simultaneously. A staff member of the testing team needs 2

 

days to test an idea. Running the focus group takes 2 hours of a staff member?s time per idea, and

 

only one game is tested in each focus group. Finally, the management team meets for 3 hours per

 

idea to decide if the game should go into production.

 

Available working hours for each staff member are 8 hours per day, 5 days a week. The current

 

staffing plan is as follows:

 

A. Paper screening: 3 staff members.

 

B. Design and Production: 4 staff members.

 

C. Testing: 6 staff members.

 


 

D. Focus Group: 1 staff member.

 

E. Final Decision: 1 management team

 

Which stage is the bottleneck according to the current staffing plan?

 


 

Design and production

 


 

Final decision

 


 

Paper screening

 


 

Testing

 


 

Focus group

 


 

10.

 

The Gamer Company is a video game production company that specializes in educational video

 

games for kids. The company?s R&D department is always looking for great ideas for new games.

 

On average, the R&D department generates about 25 new ideas a week. To go from idea to

 

approved product, the idea must pass through the following stages: paper screening (a 1-page

 

document describing the idea and giving a rough sketch of the design), prototype development,

 

testing, and a focus group. At the end of each stage, successful ideas enter the next stage. All other

 

ideas are dropped. The following chart depicts this process, and the probability of succeeding at

 

each stage.

 


 

The paper screening for each idea takes 2 hours of a staff member?s time. After that, there is a stage

 

of designing and producing a prototype. A designer spends 4 hours designing the game in a

 

computer-aided-design (CAD) package. The actual creation of the mock-up is outsourced to one of

 

many suppliers with essentially limitless capacity. It takes 4 days to get the prototype programmed,

 

and multiple prototypes can be created simultaneously. A staff member of the testing team needs 2

 

days to test an idea. Running the focus group takes 2 hours of a staff member?s time per idea, and

 

only one game is tested in each focus group. Finally, the management team meets for 3 hours per

 

idea to decide if the game should go into production.

 

Available working hours for each staff member are 8 hours per day, 5 days a week. The current

 

staffing plan is as follows:

 

A. Paper screening: 3 staff members.

 

B. Design and Production: 4 staff members.

 

C. Testing: 6 staff members.

 

D. Focus Group: 1 staff member.

 

E. Final Decision: 1 management team

 

With the current staffing plan, how many new ideas will be put into production per week?

 


 

 

Paper#9209020 | Written in 27-Jul-2016

Price : $19
SiteLock